Effective Date: 20-03-2025
At TechPackGenius.com, we value the privacy of our customers and website users. This Privacy Policy outlines how we collect, use, protect, and disclose personal information when you use our services.
1. Information We Collect
We collect the following types of information when you use our website or services:
- Personal Information: Name, email address, phone number, and any other details you provide through forms or during communication with us.
- Business Information: Design details, garment specifications, and other information related to your project.
- Usage Data: We may collect data about how you interact with our website (e.g., IP address, browser type, pages visited, etc.) to improve the user experience.
2. How We Use Your Information
We use the information we collect to:
- Provide and deliver our services to you.
- Communicate with you regarding your project or any updates related to our services.
- Process payments and invoices.
- Improve our website, products, and services based on your feedback.
3. How We Protect Your Information
We take reasonable precautions to protect your personal and business information. All sensitive information (such as credit card details) is transmitted via secure, encrypted channels (SSL/TLS).
4. Sharing Your Information
We may share your information with:
- Third-party suppliers or manufacturers: To help facilitate garment production, pattern making, or sourcing.
- Service Providers: To support our operations (e.g., payment processors, email service providers). We will never sell or rent your personal data to third parties.
5. Cookies
We use cookies to enhance user experience, analyze website traffic, and personalize content. You can adjust your browser settings to refuse cookies, but this may affect your experience on our website.
6. Your Data Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to inaccurate or incomplete information.
- Request the deletion of your data, subject to legal or contractual obligations.
- Opt-out of communications by clicking the “unsubscribe” link in our emails.
7. Data Retention
We retain your information as long as necessary to provide services to you and fulfill our legal obligations. Once your project is completed, we will retain relevant data for a period of time as required by law, after which it will be deleted or anonymized.
8. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.
9. Changes to Privacy Policy
We reserve the right to update this Privacy Policy. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.
10. Contact Information
If you have any questions or concerns about our Privacy Policy or data practices, please contact us at:
contact@techpackgenius.com